Returns & Exchanges Policy

Due to the intimate and hygienic nature of our products, Tee’s Hair maintains a strict returns policy to ensure the highest standards of quality and safety for all customers.

No Returns or Exchanges

We do not accept returns or exchanges on any products unless:

• The wrong item was delivered, or

• The item arrived damaged

Eligibility for Return/Exchange (If Applicable)

To qualify, the product must:

• Be unused and unworn

• Have lace uncut

• Have tags intact

• Be in its original packaging

• Show no signs of alteration, styling, or product use

Any items that do not meet these conditions will be rejected.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, you must:

• Contact us within 48 hours of delivery

• Provide clear photo/video evidence of the issue

Once approved, we will offer:

• A replacement, or

• A monetary refund (if replacement is unavailable)

Return Process

• Customers are responsible for return shipping costs

• We recommend using a trackable shipping service, as Tee’s Hair is not responsible for lost return packages

Refunds

• Refunds (if approved) will be issued to the original payment method

• Please allow 5–10 business days for processing once the return is received and inspected